In providing "innovative thinking and problem solving" courses in a production-oriented enterprise, we from the beginning of the executives, on completion of the training workshop, the company required to provide this training in their middle managers, including all the functional departments.

In this second training, one of the students, he is the director of the research and development department, the teacher mentioned let students take out your current work with most problems as training research, he said to the teacher: "training is impossible to solve my problem, because the boss gave him a mission impossible."When the teacher asked him why, he said: "we have research and development of products, is completely according to the customer's demand and custom. Now, the boss asked us to not only on the existing products to improve the quality, but also to reduce the cost. This is impossible, not to a horse running and don't give the horse eat grass!"But in the end he still bring out this issue as the training of research solutions.

Under the guidance of the teacher, the students participated in the different innovation activities, adopt different ways of thinking to solve the problem of hand with.The teacher let the students think out of the traditional frame of thinking and way of thinking, the students in the experience of all kinds of innovative thinking in problem solving tools are surprised why.

In the research of this case, the original product under the requirements of customers has been updated for several generations, increased to 10 function and fully meet customer demand, therefore, quality to drop, and the cost and the price also therefore ascension, this led products in the market competition ability to decline.

But after thorough analysis, found that in fact the product of the three basic functions are all the customer need, and other functions as are designed to meet different customer needs.But if you want to reduce the product function to 3 big functions, although can thus reduce the cost and quality can improve, but can't meet the needs of customers.Finally, after the use of different thinking tools, they discovered an innovative approach in the classroom, reduce the original product function to three big basic functions, and the rest of the 4 ~ 10 will be apart another assembly.Due to the different customer the product function is different, have need 3 + 5 + 6, 3 + 5 + 7 + 8, there is a need for 3 + 5 + 6 + 7 + 10.

After returning to work, the research and development department director and his team began to implement them in the classroom to find innovative ways.Because of the innovation, not only can let the product cost reduction, improve the quality, the price can also decreases, and different customers can choose what you need the function of the product assembly, assembly product, pay only need also achieve win-win strategy.

In a few months later, the company and come back to find we provide the same training, but this time is to increase productivity of their production.After they implemented the innovative research and development, the boss is very happy, because not only improved the product quality, lower costs, more important is they have unexpected surprises, it's performance also will double.Therefore, production can meet the performance, doubling to complete production.This innovative thinking and problem solving training, is not only help them to improve productivity in the shortest possible time, to complete another mission impossible.